This website uses cookies to make your experience more comfortable.
Effective date: 07 March 2026
Last updated: 12 March 2026
This Privacy Notice explains how INSYTE (“we”, “us”, or “our”) collects, uses, discloses, stores, and otherwise processes personal data through insyte.co.th and related communications, in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).
This Privacy Notice applies to website visitors, prospective partners, customers, suppliers, contractors, exhibition contacts, and other individuals who interact with INSYTE in connection with our business activities relating to Thailand.
1. Data Controller
INSYTE
Website: insyte.co.th
Contact person: Sergei Gribanov
Email: gs@insyte.co.th
2. Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
Identity and business contact data
3. How We Collect Personal Data
We collect personal data:
We process personal data only for specific and legitimate purposes. Under the PDPA, personal data may be processed on consent or, in certain cases, on other lawful bases such as pre-contractual steps, contract performance, legitimate interests, or legal compliance.
4.1 To respond to your inquiries
We use your personal data to reply to your message, arrange a call or meeting, discuss your project, and provide requested information.
Legal basis: pre-contractual steps at your request; legitimate interests.
4.2 To send requested materials
We use your personal data to send project catalogs, solution brochures, automation scenarios, or other materials you request.
Legal basis: pre-contractual steps at your request; legitimate interests.
4.3 To manage business relationships
We use personal data to communicate with partners, customers, suppliers, contractors, and prospective business contacts.
Legal basis: contract performance; pre-contractual steps; legitimate interests.
4.4 To operate and improve our website
We use technical and usage data to maintain website functionality, security, performance, and analytics.
Legal basis: legitimate interests; legal compliance; and consent where required for non-essential cookies.
4.5 To send marketing communications
We may use your personal data to send product news, invitations, updates, and promotional communications.
Legal basis: consent where required by law.
4.6 To comply with legal obligations and protect legal rights
We may process personal data to comply with legal requirements, maintain records, and establish, exercise, or defend legal claims.
Legal basis: legal compliance; legitimate interests.
5. Whether You Must Provide Personal Data
Where a form field is marked as required, the requested personal data is necessary for us to process your inquiry, send requested materials, or take steps prior to entering into a business relationship. If you do not provide required data, we may be unable to respond or provide the requested service. Thai PDPA requires notice of whether personal data is mandatory and the consequences if it is not provided.
6. Disclosure of Personal Data
We may disclose personal data to the following categories of recipients where reasonably necessary:
7. International Transfers
Your personal data may be transferred to and processed in countries outside Thailand, including countries where INSYTE or its service providers operate. Where required, we will implement appropriate safeguards in accordance with applicable law.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law. Thai PDPA requires the retention period, or the criteria used to determine it, to be disclosed.
Typical retention periods:
Subject to the conditions and limitations under applicable law, you may have the right to:
To exercise your rights, please contact:
Sergei Gribanov
gs@insyte.co.th
We may need to verify your identity before processing your request.
10. Marketing Communications
Where required by law, we will send marketing communications only with your consent. You may unsubscribe or withdraw consent at any time. Under the PDPA, consent requests must be clear, separate, and easy to withdraw.
You can opt out by:
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Where required, we will request consent for non-essential cookies.
12. Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful access, loss, alteration, disclosure, or destruction. The PDPA requires controllers to maintain appropriate security measures.
13. Personal Data Breach
If a personal data breach occurs, we will handle it in accordance with applicable law. The PDPA requires notification to the regulator without delay and, where feasible, within 72 hours after becoming aware of the breach unless the breach is unlikely to result in a risk to individuals; if the risk is high, affected individuals must also be notified without delay.
14. Children’s Data
Our website and business communications are not directed to children. We do not knowingly collect personal data from children in violation of applicable law.
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect legal, technical, or business changes. The updated version will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have questions about this Privacy Notice or wish to exercise your rights, please contact:
Sergei Gribanov
Email: gs@insyte.co.th
Website: insyte.co.th
Last updated: 12 March 2026
This Privacy Notice explains how INSYTE (“we”, “us”, or “our”) collects, uses, discloses, stores, and otherwise processes personal data through insyte.co.th and related communications, in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).
This Privacy Notice applies to website visitors, prospective partners, customers, suppliers, contractors, exhibition contacts, and other individuals who interact with INSYTE in connection with our business activities relating to Thailand.
1. Data Controller
INSYTE
Website: insyte.co.th
Contact person: Sergei Gribanov
Email: gs@insyte.co.th
2. Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
Identity and business contact data
- full name
- company name
- job title
- country
- business email address
- phone number
- LINE ID or other messaging details, if voluntarily provided
- your message to us
- requested materials
- project details
- business interests
- product or partnership preferences
- records of meetings, calls, and correspondence
- IP address
- browser type
- device information
- operating system
- website activity
- cookie and analytics data
- subscription status
- opt-in and opt-out records
- communication preferences
3. How We Collect Personal Data
We collect personal data:
- directly from you when you submit a form, request a catalog, ask for a consultation, subscribe to updates, meet us at an exhibition, or contact us by email or other channels;
- automatically when you use our website, through cookies and similar technologies;
- from business partners, distributors, public business sources, or event organizers where permitted by law.
We process personal data only for specific and legitimate purposes. Under the PDPA, personal data may be processed on consent or, in certain cases, on other lawful bases such as pre-contractual steps, contract performance, legitimate interests, or legal compliance.
4.1 To respond to your inquiries
We use your personal data to reply to your message, arrange a call or meeting, discuss your project, and provide requested information.
Legal basis: pre-contractual steps at your request; legitimate interests.
4.2 To send requested materials
We use your personal data to send project catalogs, solution brochures, automation scenarios, or other materials you request.
Legal basis: pre-contractual steps at your request; legitimate interests.
4.3 To manage business relationships
We use personal data to communicate with partners, customers, suppliers, contractors, and prospective business contacts.
Legal basis: contract performance; pre-contractual steps; legitimate interests.
4.4 To operate and improve our website
We use technical and usage data to maintain website functionality, security, performance, and analytics.
Legal basis: legitimate interests; legal compliance; and consent where required for non-essential cookies.
4.5 To send marketing communications
We may use your personal data to send product news, invitations, updates, and promotional communications.
Legal basis: consent where required by law.
4.6 To comply with legal obligations and protect legal rights
We may process personal data to comply with legal requirements, maintain records, and establish, exercise, or defend legal claims.
Legal basis: legal compliance; legitimate interests.
5. Whether You Must Provide Personal Data
Where a form field is marked as required, the requested personal data is necessary for us to process your inquiry, send requested materials, or take steps prior to entering into a business relationship. If you do not provide required data, we may be unable to respond or provide the requested service. Thai PDPA requires notice of whether personal data is mandatory and the consequences if it is not provided.
6. Disclosure of Personal Data
We may disclose personal data to the following categories of recipients where reasonably necessary:
- group companies and affiliated entities;
- distributors, local partners, or representatives;
- website hosting, CRM, email, analytics, cloud, and IT service providers;
- legal, accounting, and other professional advisers;
- event and exhibition partners where relevant;
- competent authorities or regulators where required by law;
- prospective buyers or investors in connection with a merger, acquisition, or restructuring.
7. International Transfers
Your personal data may be transferred to and processed in countries outside Thailand, including countries where INSYTE or its service providers operate. Where required, we will implement appropriate safeguards in accordance with applicable law.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law. Thai PDPA requires the retention period, or the criteria used to determine it, to be disclosed.
Typical retention periods:
- inquiry and contact form data: up to 24 months after the last meaningful interaction;
- requested material records: up to 24 months;
- marketing consent and suppression records: as long as necessary to demonstrate compliance and honor preferences;
- contractual and transaction-related records: for the duration of the relationship and thereafter as required by applicable law;
- technical logs and analytics: according to our internal retention schedule and cookie settings.
Subject to the conditions and limitations under applicable law, you may have the right to:
- withdraw consent;
- request access to your personal data;
- request a copy of your personal data;
- request correction of inaccurate or incomplete data;
- object to certain processing;
- request erasure, destruction, or anonymization;
- request restriction of processing;
- request data portability where applicable;
- lodge a complaint with the relevant authority.
To exercise your rights, please contact:
Sergei Gribanov
gs@insyte.co.th
We may need to verify your identity before processing your request.
10. Marketing Communications
Where required by law, we will send marketing communications only with your consent. You may unsubscribe or withdraw consent at any time. Under the PDPA, consent requests must be clear, separate, and easy to withdraw.
You can opt out by:
- clicking the unsubscribe link in our email communications; or
- contacting us at gs@insyte.co.th.
11. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- ensure website functionality;
- remember preferences;
- analyze traffic and performance;
- improve user experience;
- support analytics and, where applicable, marketing activities.
Where required, we will request consent for non-essential cookies.
12. Security Measures
We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful access, loss, alteration, disclosure, or destruction. The PDPA requires controllers to maintain appropriate security measures.
13. Personal Data Breach
If a personal data breach occurs, we will handle it in accordance with applicable law. The PDPA requires notification to the regulator without delay and, where feasible, within 72 hours after becoming aware of the breach unless the breach is unlikely to result in a risk to individuals; if the risk is high, affected individuals must also be notified without delay.
14. Children’s Data
Our website and business communications are not directed to children. We do not knowingly collect personal data from children in violation of applicable law.
15. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect legal, technical, or business changes. The updated version will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have questions about this Privacy Notice or wish to exercise your rights, please contact:
Sergei Gribanov
Email: gs@insyte.co.th
Website: insyte.co.th